Privacy Policy

We may collect the following categories of personal information:

• Contact information — your name, email address, and phone number when you contact us or submit a Facebook Lead Ad form.
• Business information — your business name, type, and location, when provided voluntarily.
• Usage data — IP address, browser type, device type, pages visited, and time spent on our site, collected automatically via cookies and analytics tools.
• Communications — messages you send us via email, Facebook Messenger, or any contact form.
• Facebook Lead Ad data — information you submit through our Meta (Facebook/Instagram) lead generation campaigns, including name, email, phone number, and any custom question responses.

We use the information we collect to:

• Respond to your enquiries and provide our digital marketing services.
• Contact you about projects, proposals, or updates you have requested.
• Process leads generated through Facebook / Instagram Lead Ads.
• Send you relevant marketing communications (you may opt out at any time).
• Improve our website, services, and advertising campaigns.
• Comply with legal obligations.

We run lead generation campaigns on Facebook and Instagram using Meta's Lead Ads product. When you submit a lead form on Meta's platform:

• Your data is collected by Meta on our behalf and transferred to us for follow-up.
• Meta's own Privacy Policy (available at facebook.com/privacy/policy/) applies to how Meta handles your data on their platform.
• We store your submitted details securely and use them only to contact you regarding our services.
• You may request deletion of your data at any time by emailing us at hello@elyrix.digital.

We comply with Meta's Lead Ads Terms of Service and applicable data protection laws, including the Information Technology Act 2000 and rules thereunder (India).

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics data. This includes:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — used to understand how visitors interact with our website (e.g., Google Analytics).
• Meta Pixel — we may use the Meta Pixel to track ad performance and build custom audiences for our Facebook and Instagram campaigns.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers — trusted third parties who assist us in operating our website or running our business (e.g., email providers, CRM tools), bound by confidentiality obligations.
• Meta Platforms — as described in Section 03 above, in connection with our advertising activities.
• Legal compliance — when required by law or to protect our rights, property, or safety.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Lead data from Facebook Lead Ads is retained for up to 24 months unless you request earlier deletion.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at hello@elyrix.digital. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

Our website and advertisements may contain links to third-party websites (such as Facebook, Instagram, or client websites). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: